Business Portals

The problem

Business relationships still run on email, phone calls and files exchanged by hand. Internally, teams fill in paper forms or adapt generic tools, and information arrives late, incomplete or never reaches the people who need it.

The approach

We build portals and applications around the real process — between companies or within a team — rather than forcing a generic product to fit.

• Working core first — the application goes live with the essentials, validated by the people who use it daily, and evolves in phases.
• Shared status — customers, suppliers, partners and internal teams see the same information, without relying on phone calls.
• Data handled in the system — validation, cross-referencing and history stay in the portal, alongside the process they relate to.

Core capabilities

• Customer and partner portals — each company accesses only its own information, and each profile what its role requires.
• Orders, requests and stock — placing, confirming and tracking, with visibility shared between the parties involved.
• Planned replenishment — replenishment levels calculated for the defined service level, based on demand forecasts.
• Automated management — proposed orders and alerts generated automatically, validated by people.
• Less waste — stock matched to demand, fewer stock-outs and fewer unnecessary trips.
• Traceability — a chained, tamper-evident record of every movement.
• Dashboards — sales and stock in charts, with the same information available as a table.
• Collaboration and internal applications — documents, approvals and workflows shaped around the team, visible to whoever needs to act.

Applies to any business with customers, suppliers, partners or teams that need to share information, in any sector.

An example

The production platform described under Custom Management Systems also includes a web area where internal teams follow sales, stock, orders and replenishment. Each profile sees the information it needs, in charts and tables. Replenishment draws on demand forecasts and reorder points.